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NM Health Innovations – NEWSLETTER September 23 Posted on 23 Sep 2021

Welcome to the latest of our weekly newsletters. We regard it as a priority that all our patients are kept fully informed of all developments at Buckshaw Village Surgery, Croston and Adlington Medical Centres, our sites at Lostock Hall and on matters affecting former Eaves Lane Surgery patients. We hope these regular updates will continue to prove useful.

 

Covid Vaccination programme

Our Covid vaccination booster programme is now in operation, and will initially involve adults aged 50 plus, residential care home residents, front line health care workers and those aged 16-49 with a range of underlying health conditions agreed by NHS England and JCVI along with adult household contacts of immunosuppressed individuals.

Those of our patients in these categories will shortly be receiving an invitation letter from ourselves in respect of making an appointment for this jab, the date of which must in all cases be at least six months after the patient’s previous Covid jab.

The programme is being carried out at our vaccination hub at Jubilee House, Centurion Way, Leyland PR26 6TR, which also remains open for walk-ins for first and second jabs.

Please note the vaccination programme for 12 to 15-year-olds is being conducted through high schools so please do not contact the surgery with inquiries for this age group.

Making appointments

We take careful note of feedback from our patients and we are well aware of the issues concerning getting through to our reception team by phone.

We have on an ongoing basis recruited new members to our reception team and our team make every effort to answer as many calls as possible as quickly as possible, and the enhanced capacity of our new phone system should assist them in doing so.

Please also note that all patients can now call in at any of our sites in person at any time to request appointments, and we hope this will also help to address the situation.

Phlebotomy Clinics

Since the pandemic took hold, we have been unable to host blood clinics at our own sites and patients have had to make appointments at Chorley Hospital or at one of several other sites.

We fully appreciate the problems this has caused, particularly for patients in rural areas who have difficulties with transport.

Having listened to feedback from patients, we have resolved to address this issue and with restrictions on surgery attendance now being lifted, we are pleased to advise that from now on, we are able to host regular blood clinics at Croston Medical Centre.

Please contact the surgery for details and times if you need to use this service.

New Clinicians

We are pleased to advise that two new practice nurses have recently joined our team.

Sister Julie Hayes is a practice nurse who specialises in respiratory complaints and would be happy to see any patients suffering from such issues.

In addition, Sister Lisa Wilkinson is a practice nurse who specialises in diabetes.

Both nurses are based at Buckshaw Village Surgery but are seeing patients from across the group and are also hosting clinics at other sites across the group.

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