Important - Prescription System
The NHS app is the easiest way to order your repeat prescription. It provides a more comprehensive service that is designed to meet the requirements set by NHS England for patients.
If you have already registered with the new system, and have verified you details with us then please order your prescription online.
If you have not registered to use the NHS App then you can do so online.
Ordering Prescriptions
Patients can request their repeat medication in a variety of ways, including via;
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Online ordering via the APP
All patients are able to sign up to Patient Access and order their repeat medication online; such requests will fall immediately into our clinical system. https://www.nhs.uk/nhs-app/nhs-app-help-and-support/prescriptions-in-the-nhs-app/requesting-a-prescription/
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Reception
Patients should complete a prescription order form and put it in the prescription box at reception.
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Telephone
Patients cannot order prescriptions over the telephone unless they are;
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Aged 18 years or younger or aged 75 years or older.
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A resident within a care/nursing home.
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Clinically exempt. (See below for details.)
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Ordering an acute item.
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Third Party Ordering
Pharmacies including appliance companies cannot order on behalf of patients. All patients must directly request their own medication unless they have been clinically exempt from this scheme. This is a CCG initiative.
For patients to be able to order their repeat prescription they must:
- Not order more than 7 days before their current prescriptions is due to expire
- Have had the drug/s issued within the last 6 months
- Be up-to date with their medication reviews
- Allow 2 working days for us to safely process their request:
When requests will be ready
Request Made |
Ready After |
Monday |
Wednesday 4.00pm |
Tuesday |
Thursday 4.00pm |
Wednesday |
Friday 4.00pm |
Thursday |
Monday 4.00pm |
Friday |
Tuesday 4.00pm |
Saturday |
Tuesday 4.00pm |
Sunday |
Tuesday 4.00pm |
Electronic Prescribing Service
You can now have your medication sent directly to your nominated pharmacist, without the need to come into the surgery to pick up the paper prescription (FP10). Please nominate your pharmacist with us and the service commences instantly.
Warfarin
When requesting Warfarin medication please let the practice know the following information:
- Your last INR result
- The date of your last blood test
- Your current warfarin dose
- The date your next INR blood test will be due
The above information can be added under "other details".
Medication Reviews
Patients on repeat medication will be asked to have a consultation at least once a year to review these regular medications. This gives you an oppertunity to discuss your medication with a Clinical Pharmacist. This appointment is for you to discuss your medication. Please let the Clinical Pharmacist know if you have any problems with your medication. This includes any issues taking you medication, unwanted side effects, issues swallowing your medication.
Please allow two full working days for prescriptions to be processed and remember to take weekends and bank holidays into account.
Prescriptions Charges and Exemptions
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).
The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
NHS charges
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
- Prescription (per item): £9.35
- 3-month PPC: £30.25
- 12-month prepayment certificate (PPC): £108.10
If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC.
There is further information about prescription exemptions and fees on the NHS website
Private Prescriptions
A fee of £15.00 is chargeable per prescription. This fee must be paid on collection of the prescription.